Technology Innovation in Travel and Tourism

IoT and AI enable broad connectivity and personalization opportunities, allowing companies to create new ways to optimize their services and customer relationships. Travel and hospitality companies have been some of the leading innovators in integrating cutting edge technology solutions into their core business models. Hear from visionary leaders from leading global brands as they discuss the ways that they are using technology to transform their business.

Mr. Wong Hong oversees and manages Delta’s strategic and competitive financial position, as well as sales and marketing in the Greater China and Singapore region.

Ms. Helen Huang was appointed President, Greater China of MSC Cruises, in April 2016. She is responsible for the strategy development, business expansion and overall management across Greater China.

Ms. Michelle Toh is a programming editor for CNN Business, based in Hong Kong. She leads digital production for CNN Business’ international team, coordinates strategy for its mobile and desktop platforms worldwide, and reports news and feature stories on companies in Asia.